Influência da sobrecarga de trabalho no desenvolvimento de estresse ocupacional nos enfermeiros de Departamento de Medicina do Hospital Central de Maputo

Abstract

This research aims to evaluate the influence of work overload on the development of occupational stress among nurses at Maputo Central Hospital. It is a qualitative research approach, in which 33 participants were selected as a sample, based on accessibility. Data were collected through a questionnaire that includes two scales, one for work overload, the Rest Need Scale (ENEDE) and another for Occupational Stress (QSO) and analyzed using SPSS (Statistical Package for the Social Sciences) software version 22. The results revealed a lack of time for personal life, external misunderstanding regarding the work performed and the lack of prospects for career progression highlight emotional and professional aspects that can contribute as factors for triggering occupational stress. The workload is perceived as intense and exhausting. This overload seems to transcend the limits of the work environment, being reflected in the difficulty in relaxing at the end of the day, feelings of exhaustion, intense tiredness and the need for more than one day off to recover. There is a positive and statistically significant correlation (rho = 0.682, p = 0.005) between Nurses' Need for Rest and Occupational Stress, thus indicating that nurses who express a greater need for rest also have higher levels of occupational stress, and vice versa. (TRADUÇÃO NOSSA)